Refund policy
Return and Refund Policy
Due to the digital and personalized nature of our products and services, all sales of digital downloads, ebooks, personalized readings, and custom digital content are final once the product has been delivered, downloaded, accessed, or fulfillment has begun.
If you experience a technical issue receiving or accessing a digital product, please contact us so we can assist with delivery or access.
If you receive an incorrect product or there is an error with your order, please contact us as soon as possible so we can review and resolve the issue.
Physical merchandise, when offered, may have separate return eligibility based on the condition of the item and the specific product listing. Items that are damaged, defective, or incorrect upon arrival should be reported promptly.
Nothing in this policy limits any rights or remedies that cannot be excluded under applicable law.